REACH™ for Fleets
We help your assets stay where they belong — on the road! Collaborate with your service partners, manage your fleet vehicle operations with confidence, and reduce human intervention in routine workflows. REACH™ is a modern SaaS-based fleet management system designed to help you adopt best practices in service operations. Time to find out why leading fleets are choosing REACH™ as their go-to fleet management software.
Eliminate the redundant
REACH™ leverages industry best practices and streamlines processes to eliminate the non-value adding. Adopt REACH™ to leapfrog in your process maturity
Automate where possible
REACH™ believes in automation-first as a principle. By automating the mundane chores, it enhances human productivity and enriches work profile
Manage the exceptions through workflow
REACH™ recognizes that service events follow Pareto principle. A predominant majority of the events are standard and can be automated, leaving only the exceptions for human intervention.
Emergency & Planned Service Requests
REACH™ supports your supervisors and drivers equally — during both emergencies and planned service events. Whether it’s scheduled maintenance, pre & post-trip inspections, or an urgent roadside issue, REACH™ enables fast, informed, and accountable action with minimal manual process. This is fleet maintenance software built to work where and when it matters most.
Tailored Vendor Suggestions and Matching
We understand the value of working with preferred vendors. REACH™ supports tight collaboration with your existing service network while providing intelligent, tailored suggestions for alternate vendors when needed. Our vendor matching logic empowers you with data and choices — so you can make the best decisions for your fleet, every time. The result? A flexible, choice-driven experience that keeps your operations optimized.
Real-time Updates & Chat
Manage service requests in real time, without guesswork. With REACH™, fleet supervisors and drivers receive real-time updates across every repair or inspection event — from initiation to closure. Configure your update frequency and delivery channels to fit your communication preferences. Whether it’s a quick in-app alert or a detailed progress thread, REACH™ gives you full visibility with minimal disruption.
Industry Standard Service Codes
We speak your language — literally. REACH™ uses industry-standard service codes so your requests are uniformly understood by all stakeholders across your vendor ecosystem. No more repeat explanations or misinterpretation of needs. Standardized processes and precise codes ensure seamless alignment between your fleet team and your service providers.
Automation
REACH™ isn’t just a paper-to-digital tool — it’s a fleet management solution that embraces smart automation. Our system evaluates where human intervention is needed and where it’s not. By minimizing repetitive inputs and automating redundant processes, REACH™ helps your teams do more with less. It's intelligent automation for efficient, scalable maintenance exchange.
Driver Mobile App with Technician Tracking
We’ve designed our mobile app with both the driver and technician experience in mind. Drivers receive automatic, real-time updates on service events and can track technician arrival status right from their mobile device. It’s about maximizing productive time, improving transparency, and creating a more accountable, real-time process across every service stop.
DVIR / Pre & Post Trip Inspections
Inspections should happen in the field — not on paper or after the fact. The REACH™ app enables pre-trip and post-trip inspections through a simple mobile interface. This eliminates redundant data entry, reduces service event exceptions, and gives your supervisors and technicians immediate visibility. Enhance safety, reduce downtime, and streamline compliance — all from your drivers’ mobile phones.
System integrations
REACH™ understands that great fleet management systems don’t operate in silos. That’s why we’ve built a robust integration architecture using well-documented APIs and support for atypical workflows. Our team helps you connect your existing platforms — be it for asset tracking, dispatch, or finance — with minimal ramp-up time. Collaboration is in our DNA.
Alerts & Alarms
Don’t just respond — stay ahead. With REACH™, your team can configure intelligent Alerts to notify vendors about service-critical thresholds or timing windows. Meanwhile, our Alarm function ensures you never lose track of important events. Whether you're managing a national fleet or a regional operation, our alerts system keeps your fleet intelligence sharp and your communication proactive.
Leading Fleets and Service Providers trust us to discover and connect with their partners for vehicle servicing needs.
REACH took what used to be chaos and turned it into a command center, it’s scalable, intuitive, and it just works.
Jakub Cerny
VP, Fleet Services at Hub Group
Before REACH, our team faced a major challenge in dealing with multiple customers operating different systems. It was a constant struggle to locate the right information, often resulting in missed critical details from customers. However, since adopting REACH, our entire process has transformed for the better. With REACH, we now have the convenience of one-stop-shop, encompassing all aspects of dispatch and repair services
Bill Traub
Chief Strategy Officer, P&B Intermodal
REACH has been a game changer for us. Everything is now documented, time-stamped, and accessible anytime. The detailed insights from inspections allow us to make quick adjustments, and I can confidently share this data to keep my team and customers aligned, I highly recommend REACH to any trucking company, whether they own their equipment or not.
Antoine Peterson
General Manager, Chicago Intermodal Transportation
Case Studies
Discover how industry leaders revolutionized fleet service with REACH™, cutting downtime, boosting visibility, and ensuring future-readiness through proven digital strategies
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